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NEW adds a hook in the ticket email/message form generated by `FormTicket… (#37580)

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* add hook

* fix pre-commit

---------

Co-authored-by: jpb <jean-pascal.boudet@atm-consulting>
This commit is contained in:
boudet jean pascal 2026-03-23 12:56:13 +01:00 committed by GitHub
parent 129f6ee8b3
commit 7a4f28fc72
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GPG key ID: B5690EEEBB952194
1 changed files with 44 additions and 38 deletions
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82
htdocs/core/class/html.formticket.class.php
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@ -1706,54 +1706,60 @@ class FormTicket
print '</span></td></tr>';
// Recipients / adressed-to
print '<tr class="email_line"><td>'.$langs->trans('MailRecipients');
print ' '.$form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help');
print '</td><td>';
if ($res) {
// Retrieve email of all contacts (internal and external)
$contacts = $ticketstat->getInfosTicketInternalContact(1);
$contacts = array_merge($contacts, $ticketstat->getInfosTicketExternalContact(1));
$parameters = array();
$action = '';
$reshook = $hookmanager->executeHooks('printFieldTicketEmailTo', $parameters, $this, $action);
if (empty($reshook)) {
print '<tr class="email_line"><td>'.$langs->trans('MailRecipients');
print ' '.$form->textwithpicto('', $langs->trans("TicketMessageRecipientsHelp"), 1, 'help');
print '</td><td>';
if ($res) {
// Retrieve email of all contacts (internal and external)
$contacts = $ticketstat->getInfosTicketInternalContact(1);
$contacts = array_merge($contacts, $ticketstat->getInfosTicketExternalContact(1));
$sendto = array();
$sendto = array();
// Build array to display recipient list
if (is_array($contacts) && count($contacts) > 0) {
foreach ($contacts as $key => $info_sendto) {
if ($info_sendto['email'] != '') {
$sendto[] = dol_escape_htmltag(trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">").' <small class="opacitymedium">('.dol_escape_htmltag($info_sendto['libelle']).")</small>";
// Build array to display recipient list
if (is_array($contacts) && count($contacts) > 0) {
foreach ($contacts as $key => $info_sendto) {
if ($info_sendto['email'] != '') {
$sendto[] = dol_escape_htmltag(trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">").' <small class="opacitymedium">('.dol_escape_htmltag($info_sendto['libelle']).")</small>";
}
}
}
}
if (!empty($ticketstat->origin_replyto) && !in_array($ticketstat->origin_replyto, $sendto)) {
$sendto[] = dol_escape_htmltag((string) $ticketstat->origin_replyto).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
} elseif ($ticketstat->origin_email && !in_array($ticketstat->origin_email, $sendto)) {
$sendto[] = dol_escape_htmltag((string) $ticketstat->origin_email).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
}
if (!empty($ticketstat->origin_replyto) && !in_array($ticketstat->origin_replyto, $sendto)) {
$sendto[] = dol_escape_htmltag((string) $ticketstat->origin_replyto).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
} elseif ($ticketstat->origin_email && !in_array($ticketstat->origin_email, $sendto)) {
$sendto[] = dol_escape_htmltag((string) $ticketstat->origin_email).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
}
if ($ticketstat->fk_soc > 0) {
$ticketstat->socid = $ticketstat->fk_soc;
$ticketstat->fetch_thirdparty();
if ($ticketstat->fk_soc > 0) {
$ticketstat->socid = $ticketstat->fk_soc;
$ticketstat->fetch_thirdparty();
if (!empty($ticketstat->thirdparty->email) && !in_array($ticketstat->thirdparty->email, $sendto)) {
$sendto[] = $ticketstat->thirdparty->email.' <small class="opacitymedium">('.$langs->trans('Customer').')</small>';
if (!empty($ticketstat->thirdparty->email) && !in_array($ticketstat->thirdparty->email, $sendto)) {
$sendto[] = $ticketstat->thirdparty->email.' <small class="opacitymedium">('.$langs->trans('Customer').')</small>';
}
}
if (getDolGlobalInt('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS')) {
$sendto[] = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO').' <small class="opacitymedium">(generic email)</small>';
}
// Print recipient list
if (is_array($sendto) && count($sendto) > 0) {
print img_picto('', 'email', 'class="pictofixedwidth"');
print implode(', ', $sendto);
} else {
print '<div class="warning">'.$langs->trans('WarningNoEMailsAdded').' '.$langs->trans('TicketGoIntoContactTab').'</div>';
}
}
if (getDolGlobalInt('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS')) {
$sendto[] = getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO').' <small class="opacitymedium">(generic email)</small>';
}
// Print recipient list
if (is_array($sendto) && count($sendto) > 0) {
print img_picto('', 'email', 'class="pictofixedwidth"');
print implode(', ', $sendto);
} else {
print '<div class="warning">'.$langs->trans('WarningNoEMailsAdded').' '.$langs->trans('TicketGoIntoContactTab').'</div>';
}
print '</td></tr>';
} else {
print $hookmanager->resPrint;
}
print '</td></tr>';
// Send to CC
$sendtocc = getDolGlobalString('TICKET_SEND_INTERNAL_CC');
if ($sendtocc) {