diff --git a/htdocs/ticket/class/ticket.class.php b/htdocs/ticket/class/ticket.class.php
index 6d1ee87f93e..1ee21cca17d 100644
--- a/htdocs/ticket/class/ticket.class.php
+++ b/htdocs/ticket/class/ticket.class.php
@@ -2767,7 +2767,7 @@ class Ticket extends CommonObject
 								}
 
 								// If public interface is not enable, use link to internal page into mail
-								$url_public_ticket = getDolGlobalString('TICKET_URL_PUBLIC_INTERFACE', dol_buildpath('/public/ticket/view.php', 2)) . '/view.php?track_id='.$object->track_id;
+								$url_public_ticket = getDolGlobalString('TICKET_URL_PUBLIC_INTERFACE', dol_buildpath('/public/ticket/', 2)) . 'view.php?track_id='.$object->track_id;
 								$message .= '<br>'.$langs->trans('TicketNewEmailBodyInfosTrackUrlCustomer').' : <a href="'.$url_public_ticket.'">'.$object->track_id.'</a><br>';
 
 								// Build final message