diff --git a/htdocs/emailcollector/class/emailcollector.class.php b/htdocs/emailcollector/class/emailcollector.class.php
index 1d02008dd6d..f241a7ef5b5 100644
--- a/htdocs/emailcollector/class/emailcollector.class.php
+++ b/htdocs/emailcollector/class/emailcollector.class.php
@@ -2966,7 +2966,7 @@ class EmailCollector extends CommonObject
 								$tickettocreate->fk_user_create = $user->id;
 								$tickettocreate->datec = dol_now();
 								$tickettocreate->fk_project = $projectstatic->id;
-								$tickettocreate->notify_tiers_at_create = 0;
+								$tickettocreate->notify_tiers_at_create = getDolGlobalInt('TICKET_CHECK_NOTIFY_THIRDPARTY_AT_CREATION');
 								$tickettocreate->note_private = $descriptionfull;
 								$tickettocreate->entity = $conf->entity;
 								$tickettocreate->email_msgid = $msgid;