- Added `FirstRefusalThrottleMixin` to various views to prevent a single client from consuming shared throttle limits.
- Introduced new throttles: `MagicLinkIPThrottle`, `MagicLinkGlobalThrottle`, `PortalLoginIPThrottle`, and `PortalLoginOrgThrottle`.
- Updated environment variables in `.env.example` to include new throttle settings.
- Enhanced tests to verify that refused clients do not affect global limits.
- Updated documentation to reflect changes in authentication and throttling behavior.
- Implemented a new customer portal for users to manage their support requests.
- Added functionality for users to create and view their support cases.
- Updated article publishing logic to clarify the distinction between approval and visibility in the ticket reply panel.
- Enhanced the comment model to include the author's name when comments are made through the customer portal.
- Improved UI/UX for the solutions and cases pages, ensuring better clarity on article status and visibility.
- Updated documentation to reflect changes in the API and customer portal features.
- Replaced custom admin check with `is_org_admin` in `custom_field_views.py`, `organization_views.py`, `user_views.py`, and `macros/views.py` for consistency and clarity.
- Removed the unused `_is_admin` function from `custom_field_views.py` and `macros/views.py`.
- Updated organization-related views to streamline admin checks and improve error handling.
- Removed `SWAGGER_ROOT_URL` and `GOOGLE_REDIRECT_URI` settings from `settings.py` as they were not utilized.
- Cleaned up Swagger parameters across various modules to remove the now-irrelevant `org` header.
- Adjusted documentation to reflect the removal of `GOOGLE_REDIRECT_URI` and clarify Google OAuth configuration.
- Added database indexes for `Order` and `OrderLineItem` models to improve query performance.
- Created production-deploy.md to outline production deployment steps and configurations.
- Added requirements.md detailing environment prerequisites for self-hosting.
- Introduced security-hardening.md as a checklist for securing multi-tenant deployments.
- Developed troubleshooting.md to address common issues in RLS-backed deployments.
- Configured mkdocs.yml for documentation structure and navigation.
